Terms of service
Welcome to Sevench. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
Eligibility
By using this website, you represent and warrant that you have reached the age of majority in your jurisdiction and have the legal capacity to enter into binding agreements.
You may not use our products or services for any unlawful or unauthorized purpose.
Products and Services
Sevench offers watches, watch accessories, and related products for sale through its online store.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
We make every effort to accurately display product descriptions, specifications, colors, and images. However, we cannot guarantee that your device's display will accurately reflect actual product appearance.
Pricing and Payments
All prices displayed on our website are shown in the applicable currency selected by the customer.
We reserve the right to change prices at any time without notice.
Payment must be received and authorized before an order is processed and shipped.
In the event of a pricing error, product listing error, or technical mistake, Sevench reserves the right to cancel affected orders and issue a full refund.
Order Acceptance and Cancellation
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.
Sevench reserves the right to refuse, limit, or cancel any order for reasons including, but not limited to, suspected fraud, pricing errors, product availability issues, or violations of these Terms.
If an order is canceled after payment has been received, a full refund will be issued to the original payment method.
Shipping and Delivery
Shipping times and delivery estimates are provided for convenience only and are not guaranteed.
Sevench is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.
Additional information regarding shipping is available in our Shipping Policy.
Returns and Refunds
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
By placing an order, you acknowledge and agree to the terms outlined in that policy.
Two-Year Limited Warranty
Sevench provides a limited warranty of up to two (2) years from the date of delivery for manufacturing defects affecting the functionality of eligible products.
This warranty applies only to defects resulting from manufacturing or workmanship issues under normal and intended use.
If a valid manufacturing defect is confirmed during the warranty period, Sevench may, at its sole discretion, repair the product, replace the product, or provide an appropriate remedy.
Warranty Exclusions
The limited warranty does not cover:
- Normal wear and tear
- Scratches, dents, discoloration, or cosmetic damage
- Damage caused by accidents, misuse, abuse, neglect, or improper handling
- Damage resulting from unauthorized repairs, modifications, or alterations
- Water damage beyond the product's stated water-resistance specifications
- Loss, theft, or accidental damage
- Damage caused by improper storage or maintenance
- Consumable components or accessories subject to normal wear
To submit a warranty claim, customers must contact contact@sevench.com and provide proof of purchase along with supporting photographs or videos when requested.
Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product designs, videos, trademarks, and website functionality, is the property of Sevench or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Prohibited Uses
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the website's security or functionality
- Transmit malicious code, malware, or harmful software
- Use automated tools to scrape, copy, or collect website data without authorization
- Violate any applicable laws or regulations
Limitation of Liability
To the fullest extent permitted by applicable law, Sevench shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability for any claim relating to a product or order shall not exceed the amount paid by the customer for the applicable product.
Disclaimer
All products and services are provided on an "as is" and "as available" basis without warranties of any kind except as expressly stated in these Terms or required by applicable law.
Sevench does not guarantee uninterrupted, secure, or error-free operation of the website.
Indemnification
You agree to indemnify, defend, and hold harmless Sevench, its affiliates, officers, employees, contractors, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our website or services.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Governing Principles
These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time.
Any changes will become effective immediately upon posting on this website.
Your continued use of the website following any modifications constitutes acceptance of the updated Terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: contact@sevench.com